2019-Present • Managing Partner, Tilloo Advisors
Provide customer success and professional service consulting to SaaS companies. Designing and implementing strategic organizational and process changes to drive revenue expansion for SaaS companies. Provide fractional and interim leadership roles in customer success, strategic account management, professional services, customer success, alliances, and operations.

2004-2019 • Cofounder and Chief Operations Officer • Zyme Solutions (Acquired by E2Open)
Developed and introduced the leading channel data management (CDM) cloud platform that delivers critical downstream visibility for global high-tech and industrial companies. Grew revenue from zero to $30 million in annual recurring revenue. Led all client-facing activities, including sales, consulting, operations, customer success, and support. Built and led offshore engineering and operations team in India that grew to 500 people.

1998-2004 • Vice President, High Tech Consulting • i2 Technologies
Led a global team of software and business consultants implementing supply chain transformation projects at enterprise high-tech companies.

1996-1998 • Head of Information Technology • Hitachi Semiconductor
Drove a comprehensive transformation project migrating from legacy applications to commercial enterprise sales, engineering, and factory automation solutions.

1985-1996 • Sr Manager Information Technology • Harris